Barceló México Santa Fe

GUEST REVIEWS

Discover what our guests have to say about their unforgettable stay at Barceló México Santa Fe

9.3

Exceptional

1,701 reviews

Location

Based on 1701 reviews

9.0

010

Cleanliness

Based on 1701 reviews

8.7

010

Comfort

Based on 1701 reviews

8.7

010

Staff

Based on 1701 reviews

8.6

010

Facilities

Based on 1701 reviews

8.5

010

Value for money

Based on 1701 reviews

8.4

010

Free WiFi

Based on 1701 reviews

8.2

010

Paid WiFi

Based on 1701 reviews

7.6

010

Breakfast

Based on 1701 reviews

7.5

010

Marc

8/10

United States

YOUNG_COUPLE

December 6, 2025

Good hotel but some negative experiences

What guests loved:

clean business class hotel. breakfast buffet excellent. junior suite lots of space.

Areas for improvement:

a lot of little problems. Ac didnt work, desk no electrical, had to run extension, jacuzzi drain didnt work, coffee in room not supplied adequately, restaurant tried to charge for prepaid breakfast......

Stefan

9/10

Mexico

FAMILY_WITH_YOUNG_CHILDREN

December 5, 2025

What guests loved:

The place is very nice and clean and secure. Everything was very good.

Mohammed

10/10

Iraq

YOUNG_COUPLE

November 1, 2025

The location is best if you are looking for shopping

What guests loved:

The location is the best as it is near the biggest shopping mall in Mexico

Areas for improvement:

nothing to say

Natalia

9/10

Turkey

YOUNG_COUPLE

August 18, 2025

I had a great time and a full rest in this nice hotel

What guests loved:

Very nice modern concept room consıstıng of two enough big parts, and a balcony where you can walk and look at the city.The location is excellent in every sense.Great varied breakfast in a cozy atmo...

Areas for improvement:

There is little space for a shower and toilet. but this did not affect the overall impression

Gabriela

9/10

Canada

SOLO_TRAVELLER

June 22, 2025

Nice installations but the staff were not to kind.the ladies at the desk were not empathetic when I did the lights compl

What guests loved:

Nice installations but the room lights didn’t have a general turn off interruptor so you had to turn off the lights one by one

Areas for improvement:

It was comfortable

Adriana

10/10

United States

SOLO_TRAVELLER

May 23, 2025

Meet your expectations

What guests loved:

Beautiful views, excellent sound in the conference room. The staff was very professional. Restaurant was really good at reasonable price

Areas for improvement:

Rooms have only indirect lights. So I had to walk to a lamp or bathroom just to be able to read something

Edwin

10/10

Panama

YOUNG_COUPLE

April 15, 2025

What guests loved:

Excelent location. Nearby walking locations and plazas.

Max

10/10

Costa Rica

FAMILY_WITH_YOUNG_CHILDREN

March 1, 2025

Confortable and pleasent.

What guests loved:

Hotel nice, location good, room confortable, room service good.

Areas for improvement:

Slight detail with the cleaning, found couple of things not right after they clean the room. Two occasions the maid did not replace the dirty coffee cups.

Monica

9/10

Mexico

SOLO_TRAVELLER

February 13, 2025

Good value, clean, comfortable and great location

What guests loved:

Perfect location, close to restaurants and shops. Very clean and great attention from the staff.

Areas for improvement:

My room had a few things that were not working, specifically with a couple of light bulbs that didn’t work, one in the bathroom, another next to bed.

Raimundo

9/10

Mexico

YOUNG_COUPLE

June 27, 2024

Great hotel vs price per night

What guests loved:

We have stayed at this place for a few times now and we always enjoy our stay. The rooms have a great size, good water pressure in the shower, comfortable beds and the staff is always friendly and p...

Areas for improvement:

I believe you could update the TVs with an option to be able to watch streaming programs like Netflix.